Last Updated: March 2026

1. Information We Collect

We collect the following information when you create an account or make a purchase: name, email address, and payment information. Payment details are processed securely by Stripe — we never store your credit card information on our servers. We also collect basic website usage data through analytics cookies.

2. How We Use Your Information

We use your information to:

  • Process purchases and deliver products
  • Provide customer support
  • Send product updates and new release notifications (with opt-out)
  • Improve our products and website

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

We use the following third-party services:

  • Stripe — Payment processing. Stripe’s privacy policy applies to payment data.
  • Email service provider — For newsletters and transactional emails. You can unsubscribe at any time.
  • Google Analytics — For understanding website traffic patterns. No personally identifiable information is shared.

4. Data Retention

Account data is retained as long as your account is active. Purchase history is retained for tax and legal compliance. You may request account deletion at any time by emailing privacy@gigaware.co.

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications
  • Request a copy of your data in a portable format

To exercise any of these rights, email privacy@gigaware.co.

6. Cookies

We use essential cookies for site functionality (login sessions, cart) and analytics cookies to understand traffic patterns. You can disable non-essential cookies in your browser settings.

7. Children’s Privacy

Gigaware is not intended for use by individuals under 16 years of age. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this policy from time to time. We will notify registered users of significant changes via email.

9. Contact

For privacy-related inquiries, contact privacy@gigaware.co.

Gigaware is operated by Gigaverse Holdings, Dhaka, Bangladesh.

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